Does your customer know you aren’t backing up their cloud accounting data?
The even bigger question is what will they do when they find out? But first, let’s maybe cover why they might find out you haven’t done any backups.
Most customers of accountants and bookkeepers trust that their provider has it covered and are well educated on the ins, outs, ups, and downs of cloud accounting systems. Sometimes that’s not the whole story, accountants and bookkeepers know how to use cloud accounting systems to ensure their customer’s financial data is up to date and accurate but as for the accounting platform, that’s another issue.
What you need to know about protecting your customers’ cloud accounting data.
1. Your cloud accounting platform provider is not responsible for the information you enter into their system. You can read about their lack of liability, (multiple) in their Terms of Service.
2. Your cloud accounting platform encourages you to make regular backups of the information you enter into their system. You can find the suggestions, (multiple) in their Terms of Service.
3. Your cloud accounting platform provider occasionally has outages, system errors, and failures. The most popular services even maintain a service outage webpage, look here for more information…
